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For retail & service

Turn every counter into reviews and repeat customers.

An NFC card or QR at the counter is one tap from a Google review or a captured customer. The follow-up — discount, appointment, or thank-you — sends itself.

The pain

Why this role loses leads.

Reviews are hard to ask for. Walk-ins leave without any contact. You only hear from customers when something goes wrong.

How mTap fits

Capture → enrich → CRM → follow-up.

Place an NFC card or QR at the counter. One tap captures the customer or opens a Google review. mTap enriches every captured customer and drafts the next-step follow-up.

mTap enriches every captured contact to a full record at 90% accuracy and syncs to six major CRMs.

Proof from the field.

  • Cadillac
  • Star Micronics
Cadillac

3× Google reviews in 60 days

Service advisors capture every customer at handoff; the review ask sends the same day.

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Star Micronics

5× more trade-show contacts

Counter and event capture run on the same Hub, with the same automated follow-up.

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FAQ

Questions retailers ask.